The problem-solver in the chat: You manage our live chat on set days and help our customers (craft businesses & construction companies) with questions about using the software.
Onboarding support: You assist new customers with their first steps and ensure they find their way around Flexxter immediately.
Feedback interface: You collect frequent user questions or feature requests and pass them directly to our product team to help improve the software.
Help for self-help: You keep our help articles up to date and write new documentation.
Video tutorials: You create short screen recordings in which you explain features clearly and with a friendly tone.
Quality assurance: You regularly check whether our guides still match the current state of the software.
Content recycling: You turn the most important tips from support and the help center into short, punchy social media posts.
Community engagement: You help drive interaction on our channels by answering subject-specific questions.
Creative input: You bring your own ideas for how we can present the software’s benefits in an attractive, visual way.

Ongoing studies: Ideally in civil engineering, business administration, communications, marketing or a comparable degree program.
Strong communicator: You can translate complex software functions into simple, understandable German—whether in the chat or in an explainer video.
Digital-native attitude: You have a strong affinity for software tools.
Creative eye: You enjoy preparing content to be visually appealing (e.g., with Canva or simple editing tools for social media).
Structure & reliability: Even if three requests come in at once in the support chat, you stay calm and remain friendly.
Interest in the trades: You have respect for our customers’ work and are eager to help digitize one of Germany’s most important industries.

Prime location in Hanover: Work in our stylish office right by the Eilenriede.
Best “fuel” for the day: We provide excellent coffee, cold drinks and an atmosphere that encourages productivity.
Flexibility & remote option: We offer a modern mix of remote work and office days plus working hours that fit well into your daily routine.
Young & international team: You’ll work in a highly motivated team with flat hierarchies.
Hands-on involvement: Through regular team meetings and close collaboration you’re fully integrated into our processes and learn every day.
Real impact: Your videos and texts are used directly by our customers.

Working Student, Customer Experience & Content

Key skills