Key skills
Communication
About this role
Role Overview
- Complete transaction reconciliations daily.
- Process fund deposits and withdrawals daily within required timeframes.
- Collaborate with the customer support team to promptly resolve account inquiries.
- Act as the primary point of contact for finance-related matters, managing confidential information, and addressing tasks related to payment service providers.
- Communicate effectively with Payment Service Providers, Banks, and Electronic Money Institutions.
- Provide regular reporting on issues and maintain up-to-date reconciliation status updates for the Reconciliation Team Leader.
- Ensure that Trainual processes are current and create manuals for newly established tasks.
- Engage with internal departments to help improve the processes.
- Ability to handle basic accounting transactions using QuickBooks Online accounting software would be an advantage.
- Offer support to the Reconciliation Team Leader as needed.
Requirements
- Degree or qualification in Accounting, Finance, or a related field.
- At least 1 year of experience in a similar role.
- Strong Excel/Google Sheets and computer skills.
- Experience with QuickBooks or Xero is an advantage.
- Strong English written and verbal communication skills.
- Good problem-solving, analytical, and attention-to-detail skills.
- Adaptable, proactive, and able to work in a fast-paced environment.
- Team player with strong interpersonal skills.
- Basic technical accounting knowledge.
Benefits
- Opportunity to work with a dynamic and innovative global company.
- A collaborative and supportive work environment.
- Opportunities for professional growth and development.
- Opportunities for travel.
- Competitive salary and benefits package (including annual bonuses).