Product Owner – 12 month FTC

Role Overview

• Advocating for JustMe as the proactive solution to identity fraud, driving industry adoption and positioning it as the standard for consumer protection.
• Defining and owning the JustMe product strategy and roadmap, ensuring alignment with Cifas’ mission to eradicate identity fraud.
• Overseeing the product lifecycle, acting as Product Owner for Agile sprints, and ensuring robust, real-time, and user-centric features.
• Developing and leading go-to-market strategies in partnership with marketing and communications, focusing on early adopter engagement and industry-wide integration.
• Working with internal and external stakeholders—including financial service providers, technology teams, and consumer advocacy groups—to drive integration and adoption.
• Collecting, prioritising, and maintaining visibility of product and market requirements, ensuring JustMe remains at the forefront of fraud prevention innovation.
• Being the recognised expert on JustMe, the identity fraud landscape, and the competitive environment. Promoting the product internally and externally through training, webinars, and creative channels.
• Monitoring, reporting, and improving product performance and satisfaction, leveraging feedback from users, members, and partners.
• Leading market and competitor research to ensure JustMe’s continued relevance and effectiveness.
• Representing the voice of the customer, ensuring JustMe delivers peace of mind, trust, and real-world impact.
• Upholding Cifas’ values, policies, and procedures, including data protection, equality, and diversity.

Requirements

• 3+ years’ experience in product ownership/business development
• Expertise as a recognised fraud professional in the industry.
• Established contacts and relationships across the industry which will enable a push forward of the integration of JustMe into the Cifas membership
• Knowledge of digital identity markets, data services, and the challenges facing consumers and financial service providers, financial crime and fraud prevention.
• Proven ability to manage a large stakeholder network comprised of diverse roles and personal interests.
• Demonstrated ability to build credibility, trust and influence at all levels.
• Evidenced experience in managing data centric services.

It would also be desirable for you to have:

• Experience of managing multiple projects at once, project management experience and the ability to drive innovation through data analysis.
• Expertise of working at the strategic level (e.g. generating innovative ideas and new use cases for growth) and at the tactical level (e.g. product readiness and sales enablement).
• Excellent communication skills with the proven ability to articulate your thoughts with stakeholders and colleagues.

Benefits

• Remote working with approximately 2 days a month in the London office, although there will be a requirement to attend conventions, forums and events
• Generous annual leave, plus bank holidays
• Private healthcare
• Excellent pension package through salary sacrifice
• Personal and professional growth
• Employee wellbeing – Wellbeing breaks, wellbeing hub access including exercise programmes, meditation guides, sleep stories and yoga.
• Opportunities to collaborate and innovate.