Business Development Manager / Account Manager

Role Overview

• Drive revenue growth and expand LG’s presence across an assigned hospitality territory, focusing on new build, renovation, conversion, and replacement opportunities.
• Manage a portfolio of hotel ownership and management groups; support large, complex projects in partnership with Regional and National Hospitality teams.
• Develop and execute territory and account strategies aligned with KPIs, revenue goals, and overall hospitality business objectives.
• Serve as the primary day-to-day contact for end customers, authorized resellers, and internal LG stakeholders to support deal execution and customer satisfaction.
• Build and maintain strong senior-level relationships with customers and partners, positioning LG as a long-term strategic advisor.
• Identify, qualify, and advance opportunities through the full sales cycle; maintain accurate pipeline, forecasting, and CRM (Salesforce) data.
• Present and sell LG’s full hospitality portfolio, collaborating cross-functionally to support bundled and cross-sell opportunities.
• Partner with Product Management, Marketing, Pricing/Finance, Sales Operations, Supply Chain, Engineering, and Customer Service to align on promotions, availability, pricing, and execution.
• Support go-to-market initiatives, product launches, and regional promotions; provide market and competitive insights to inform strategy.
• Lead quarterly business reviews, pricing discussions, roadmap presentations, and ongoing account communications.
• Travel up to 60% to customer sites, reseller meetings, and industry events to support business development.

Requirements

• Bachelor’s degree required; MBA or advanced degree preferred.
• 7+ years of B2B sales experience, ideally in hospitality, AV, display, or technology solutions.
• Proven track record of developing customer relationships, uncovering opportunities, and achieving sales targets.
• Strong understanding of the hospitality industry, including ownership/management structures and project-based sales cycles.
• Experience selling technology solutions such as hospitality TVs, digital signage, or AV systems.
• High proficiency with Salesforce or similar CRM platforms.
• Strong technical sales acumen, presentation skills, and relationship-building capabilities.
• Ability to manage multiple accounts, projects, and priorities in a fast-paced environment.
• Collaborative mindset with experience working in cross-functional, team-oriented environments.
• Willingness and ability to travel up to 60%.

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.