Develop and implement the technology strategy that aligns with Cyara’s business goals and objectives.
Focus on driving technical excellence and scalable product delivery.
Embed AI capabilities across the platform.
Requirements
Bachelor’s degree in Engineering, Computer Science, or related field. Master's or higher preferred.
15+ years of experience in engineering leadership roles, including managing large, complex, SaaS or cloud-native engineering organizations.
Demonstrated track record of building and scaling high-performing engineering teams (50+ engineers, multi-discipline, global) and delivering complex software products reliably and at scale.
Strong understanding of software development lifecycle (SDLC), agile methodologies, DevOps, cloud architecture, microservices, distributed systems.
Proven experience with SaaS platforms, managing scalability, reliability, performance, multi-tenant systems, and global delivery.
AI/ML experience: you have built, deployed and scaled machine learning or generative AI systems into production; you understand model training, inference pipelines, MLOps, vector retrieval, embeddings, NLP, generative AI, etc.
Strategic thinker with strong business acumen, capable of aligning technology strategy with business outcomes, driving innovation, and delivering measurable ROI.
Excellent leadership, communication, organizational, and interpersonal skills. You can influence senior stakeholders, partner across functions, and build a culture of excellence.
Familiarity with private equity‐backed companies or rapid growth environments is a plus.
Passion for customer-centric innovation and experience in customer experience / CX technology is preferred.
Tech Stack
Cloud
Distributed Systems
Microservices
SDLC
Benefits
A competitive compensation package (including base, bonus, and equity)
Flexible work environment
Collaboration across global teams with exposure to cutting-edge AI/ML initiatives