Apply technical expertise to evaluate Aramark's operating program standards, measure performance and recommend solutions in order to enhance or improve operations
Document observations and recommendations with formal reporting methods for client and internal audiences
Provide national support to our proprietary computerized maintenance management system relative to development upgrades and enhancements
Publish and maintain Standard Operating Procedures (SOP's) for each specific line of service: Grounds and Landscaping, Operations and Maintenance, and Cleaning
Liaison with regional Operations Excellence staff, Operations and Sales teams to provide Facilities expertise to Benchmark, APPA and Sustainability
Provide support to the regional Operational Excellence staff and Operations teams for new facility management accounts and ensure the full implementation of Aramark's operating programs
Assists in the development, implementation and facilitation of technical training programs for Facilities' Front-Line Managers and employees
Collaborate nationally with the Directors of Business Development to support facilities programs in selected retention effort and new facilities sales efforts through conducting business surveys and assisting in the creation of business models for potential client opportunities
Assess and monitor select accounts through compliance audits to ensure compliance with our client contracts, Aramark, government and local safety laws and regulations

Requires 1-2 years of technical experience in the appropriate facilities-related operations or similar complex multi-location businesses
Requires a bachelor’s degree or equivalent experience in related field
Must have an ability to manage multiple projects and assignments in a diverse environment with a focus on client and customer service
Demonstrates strong interpersonal and communication skills: verbal, written, presentation and the ability to connect with a wide range of people and behavior styles
Skilled with hand held technology and Microsoft Office
Proven analytical and decision-making skills
Creative and flexible in demeanor and style to adapt to new situations in a constantly evolving, dynamic environment
Encourages and demonstrates collaboration by developing cooperative relationships throughout the organization

Quality – Facilities Standards Director

Key skills