Senior CAO Elite Analyst II

Role Overview

• Maintain ownership of dedicated customer account, facilitate high levels of customer satisfaction, and be a trusted advisor for CAO Elite customer’s internal teams
• Perform threat hunting, research dark web data, and research tailored threat intelligence for CAO Elite customer based on their specific requirements and environment
• Prepare and deliver customer presentations relating to intelligence reports, dark web alerts, and threat hunting findings on a regular basis
• Partner across CrowdStrike teams to develop and implement creative solutions that exceed customer expectations, focusing on delivering exceptional outcomes even when faced with complex challenges
• Respond to customer requests relating to threat intelligence, threat hunting, and dark web monitoring
• This position requires working business hours aligned with EST timezone

Requirements

• 5+ years of experience in two (or more) of the following areas: Incident response or security operations, Threat hunting, Cyber Threat intelligence, Dark web monitoring
• Exemplary organizational skills with the ability to communicate both executive and detailed level findings to clients; ability to effectively communicate tasks, guidance, and methodology with internal teams.
• Embodies our core value of being "Fanatical about the customer" by implementing solution-oriented approaches that transform challenges into positive security outcomes
• Team-First Mindset: Demonstrated ability to work collaboratively within a customer-focused team environment, sharing knowledge and supporting colleagues while maintaining strong individual accountability for assigned deliverables.
• Presentation Delivery: a background in presenting, briefing, and delivering reports to stakeholders ranging from individual contributors to executives.
• Incident Handling: experience conducting threat hunting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists.
• Intelligence Tradecraft: knowledge of cyber threat intelligence terminology and data communication concepts and technologies.
• Curiosity about how AI, machine learning, and autonomous agents can enhance threat hunting, intelligence analysis, and customer outcomes
• Enterprise SaaS & Cloud Security: Technical understanding of security across various cloud environments (production, development, isolated workspaces) with specific knowledge of enterprise SaaS platforms, their interconnected ecosystems, and unique security vulnerabilities.
• Security Control Validation
• Experience validating prevention and detection capabilities against complex attacks using the MITRE ATT&CK framework, security validation methodologies, and automated testing approaches.
• Ability to travel on short notice, up to 5% of the time.

Tech Stack

• Cloud

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe