Role Overview
- The Residual Balances Cashier is responsible for the proactive identification, investigation, resolution and closure of residual client ledger balances across the Ampa Group
- Deliver robust end to end processes focused on the management of residual balances across client ledgers for all Group entities.
- Identify aged, dormant and orphaned balances arising from closed or inactive matters.
- Investigate root causes for the holding of balances (e.g. billing issues, disbursement treatment, write offs, VAT, interest, suspense postings).
- Progress balances through to resolution, including matter reopening where required, final billing or credit billing, write off approval coordination, refunds and transfers
- Ensure all activity complies with SRA Accounts Rules and Law Society of Scotland Rules
- Support continuous improvement initiatives to reduce residual balance creation upstream.
Requirements
- Proven experience in a similar role within a law firm
- Strong knowledge of the Solicitors Accounts Rules
- Proven experience in delivering continuous improvement
- Experience of working with Aderant/Creditforce
- Proficiency in financial software and Microsoft Office Suite
- Strong Analytical and problem-solving skills
- Excellent communication and interpersonal skills
- The ability to build strong relationships and influence internal and external stakeholders
Benefits
We embrace agile working and offer a blended approach to where and how we work.We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it. We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.**** Want to find more about our amazing benefits?**------------------------------------------------------------------
- Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward. **Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.Equal opportunitiesAmpa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.