provide day‑to‑day support to practitioners, finance staff, and managers, helping them to use systems effectively and resolve complex issues relating to system functionality and workflows
contribute to the ongoing development and maintenance of system tools that support operating models and key transformation programmes across Adults’ and Children’s Services
actively supporting system upgrades, including preparation and testing of new releases, and engaging with system users to improve system use and adoption
Requirements
significant experience in using and supporting Liquidlogic and ContrOCC systems
a proven ability to identify opportunities for, and deliver, process improvements
experience of delivering business analysis to support change programmes within a large organisation
the ability to clearly communicate complex or sensitive information to a wide range of non‑technical audiences.
Benefits
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day