Responsible for the configuration and delivery of client-facing applications.
Assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations.
Day-to-day maintenance of the health care application systems in operation.
Identify and troubleshoot application issues and issues resolution or escalation.
Manage communication and client relationship management in partnership with Infrastructure Service Support team members.
Prepare, transform, and structure client‑specific data according to requirements gathered by Engagement and Product teams.
Design, generate, and maintain baseline and customised messaging datasets used across IVA client demos, frameworks, and productions.
Process and integrate data received from multiple third‑party vendors per client.
Apply business logic and transformation rules to produce client‑ready datasets.
Represent the Data Operations / Data Engineering function on all active client and product initiatives.
Participate in daily data operations and development stand‑up meetings to review data readiness, defects, transformations, and deployments.
Follow established change‑management procedures for data updates, transformations, and environment promotions.
Document and maintain data pipelines, transformation logic, and data standard operating procedures (SOPs).
Create and maintain WIKI articles for reusable data processes, transformation patterns, and troubleshooting guides.
Coordinate with Application Development, Product, and Front‑End teams to ensure data structures are optimized for UI rendering and configurability.
Support and execute data deployments across multiple environments (Development, UAT, Production) using Octopus Deploy and controlled release processes.
Manage and validate data flows from Goliath servers to Core servers and into Salesforce via stored procedures and Boomi ETL workflows.
Set up and maintain data configurations for new client implementations, including environment‑specific data variations and vendor inputs.
Assist in developing and maintaining automated data validation checks and regression test datasets.
Requirements
Bachelor’s degree in Technology, Engineering, Data Science, Computer Science, or equivalent discipline.
1–3 years of experience in a data‑centric role such as Data Engineer, Data Analyst, Application Support (Data), or ETL / Integration role.
Strong working knowledge of SQL and experience writing complex queries, stored procedures, and data validation logic.
Hands‑on experience with data transformation and processing using SQL, scripting, or backend technologies (.NET / C#).
Experience working with relational databases (SQL Server preferred).
Understanding of Agile development methodologies and sprint‑based delivery.
Experience with multi‑environment data handling (Dev, UAT, Prod).
Operational knowledge of Azure DevOps, Team Foundation Server, Octopus Deploy, or similar tools.
Basic understanding of HTML, tags, and structured content to support front‑end rendering requirements.
Exposure to continuous integration and deployment concepts, especially for data pipelines.
Experience with Salesforce or Veeva CRM data models is a plus.
Working knowledge of US Healthcare or Market Access data concepts is a strong advantage.
Familiarity with Azure hosting components and data‑related services.
Ability to analyse and reconcile large datasets from multiple vendors and sources.
May require domestic and/or international travel, including overnight stays, up to 5%.