Key skills
CommunicationSales
About this role
Role Overview
- Handle basic customer service inquiries
- Support day-to-day back-office operations
- Assist in general operational tasks as needed
- Use ChatGPT to assist in responding and communicating with customers
- Ensure clear, polite, and consistent communication
- Create basic social media content (videos, posts, captions)
- Support posting and updating of social media accounts
- Assist in maintaining online presence and engagement
Requirements
- Experience in operations, sales, marketing, or customer service is an advantage
- Comfortable using ChatGPT or similar tools for communication
- Basic knowledge of social media content creation
- Good written communication skills
- Responsible, responsive, and detail-oriented
- Team player with a positive attitude