The Business Analyst supports the identification, delivery, and sustainment of country-level automation, analytics, and AI solutions that enhance clinical trial operations.
Working under the guidance of the Clinical Research Director (CRD) and in close collaboration with the AA & AI Lead and senior Business Analysts, the role assists with business case preparation, data analysis, dashboard/report building, workflow documentation, solution testing, training, and user support.
The BA – AA & AI helps ensure solutions are compliant, adopted, and continuously improved and may be involved in supporting alignment and scalability for regional and global solutions.
As needed, the BA – AA & AI may also support initiatives driven by Regional Operations teams, such as Global Site Agreements (GSA), Global Trial Optimization (GTO), Global Sites Budgets and Payments (GSBP) and Essential Document Management (EDM).

Bachelor’s degree in life science discipline, business analytics, computing science, engineering, or related field, with 2 years of hands-on experience in data analysis, process improvement, or technology-enabled projects (including exposure to automation platforms, analytics tools, or AI frameworks)
An associate degree or equivalent post‑secondary qualification in a life science discipline, business analytics, computing science, engineering, or related field, combined with a minimum of 4 years of relevant hands-on experience in data analysis, process improvement, or technology-enabled projects (including exposure to automation platforms, analytics tools, or AI frameworks)
Exposure to clinical research operations or adjacent functions.
Experience with Business Intelligence (BI) tools (e.g., Power BI/Tableau) and basic data wrangling (Excel/PowerQuery/DAX; introductory Structured Query Language (SQL)).
Familiarity with workflow documentation and testing/UAT practices.
Internships or project work in healthcare/life sciences/regulatory environments desirable.

Business Analyst – Automation, Analytics, AI

Key skills