The Senior Business Analyst (BA) – Automation, Analytics & AI (AA & AI) operates at the country level within GCTO RRO to identify, design, and deliver technology-enabled solutions that improve clinical trial operations efficiency, quality, and compliance.
The role leads the intake, assessment, and delivery of local automation, analytics, and AI initiatives, creates compelling business cases, builds or oversees development of country tools, and scales fit-for-purpose solutions to other countries or the Region when applicable.
The Senior BA reports to the Clinical Research Director (CRD) and partners closely with country, regional and headquarters roles and teams.
Ensure adherence to ICH GCP, company policies, and local regulations, and drives measurable impact through robust KPIs and change enablement.

Bachelor’s degree in a life science discipline, business analytics, computing science, engineering, or related field.
5 years of relevant experience in data/analytics, process improvement, or technology-enabled transformation within life sciences/healthcare or a comparable regulated environment.
Successfully designing and delivering automation/analytics/AI-enabled solutions (e.g., dashboards, RPA/workflow automation, AI/ML pilots).
Experience coordinating cross-functional stakeholders, with hands-on project management in a matrix environment.
Preferred Experience: Experience working across multiple countries or in regional programs.
Preferred Experience: Exposure to integrations with IT/data science teams and vendor coordination.
Preferred Experience: Familiarity with clinical trial processes and operational metrics.
Required Knowledge: Business process modeling and requirements techniques, End-to-end product and solution ownership mindset, Data literacy and analytics abilities, Automation/AI awareness, Program/project management skills, Communication & influence, Change enablement, Problem-solving & critical thinking.

Senior Business Analyst – Automation, Analytics, AI

Key skills