Key skills
User ResearchUsability Testing
About this role
Role Overview
- Help individuals develop achievable and measurable goals to monitor success and motivate behavioral change.
- Provide on-platform behavioral health care to children and youth accessing the service.
- Prevention, wellness promotion and psychoeducation through structured coaching sessions.
- Care coordination & case management.
- Offering Behavioral Health/ Wellness Coaching interventions.
- Develop individualized care plans to effectively goal set and action plan for positive behavioral change.
- Risk assessment and mitigation.
- Optimize positive mental health by addressing determinants of positive mental health.
- Minimize mental health problems by addressing determinants of mental health problems.
- Work with users to determine their problem areas, identify obstacles, and create a plan to achieve their wellness goals.
- Applies user-centered design processes, including user research, persona development, and usability testing, to create designs that meet user needs and enhance user experiences.
- Mental Health & wellness screening, assessment and progress monitoring.
- Identify individual users who are experiencing or are at risk of experiencing social, emotional, and/or behavioral difficulties.
- Identify and support a person in crisis and know when to facilitate referrals.
- Moderation of service user submitted content following policy and procedures.
- Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.
- Liaise with other professionals around safeguarding issues and concerns.
- Maintain accurate records in line with Kooth’s policies and procedures, and approved systems and processes.
Requirements
- BA level mental health degrees, eg BA in Psychology or Social Work
- MA level mental health degree, not licensed
- National Certified Peer Recovery Support Specialist
- National Association for Alcoholism and Drug Abuse Counselor
- Community Health Worker
- Permanently reside within the US 48 contiguous states
- Six months experience as a crisis worker and /or volunteer experience providing crisis support services.
- Bilingual in Spanish
Benefits
- Equal Employment Opportunity
- Reasonable Accommodations
- Mandatory in-house training
- Continuing professional development opportunities