Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain.
Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives.
Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions.
Coordinate and communicate Cardinal Health initiatives to the customer as needed.
Track, measure, and report Cardinal Health Key Performance Indicators monthly.
Build and maintain long-term trusted relationships with customers to support retention of the account.
Analyze account performance metrics and translate insights into actionable recommendations that enhance customer relationships and business outcomes.

4-8 years of experience, preferred
Bachelor's degree in related field, or equivalent work experience, preferred
Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
Demonstrated ability to work in a fast-paced, collaborative environment, preferred
Strong analytical skills with experience leveraging customer and account data to identify trends, inform strategy, and drive retention, preferred
Demonstrated experience translating customer insights and data into actionable strategies that improve engagement, satisfaction, and outcomes, preferred

Account Management Consultant

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