This executive will play a critical role in building and leading the commercial operations infrastructure required to support launch readiness, operational excellence, and long-term commercial growth.
Lead the development and execution of the commercial operations strategy aligned with corporate and commercial objectives.
Build and operationalize launch readiness plans to support the company’s first and future product launches.
Ensure operational readiness across sales, marketing, market access, patient services, and analytics functions.
Build and lead commercial analytics capabilities including forecasting, market research, competitive intelligence, and performance reporting.
Develop actionable insights through integration of CRM, claims, specialty pharmacy, market access, and third-party data sources.
Oversee implementation and optimization of commercial systems and technologies, including CRM, data warehouses, analytics platforms, and digital engagement tools.
Collaborate closely with Medical Affairs, Market Access, Regulatory, Compliance, Finance, HR, and Supply Chain to ensure aligned commercial execution.
Ensure all commercial operations activities comply with applicable healthcare regulations, company policies, and industry standards.

Bachelor’s degree required; MBA, PharmD, MPH, or other advanced degree preferred.
12–15+ years of progressive experience in biotechnology, pharmaceutical, or specialty healthcare organizations.
Minimum 7+ years of leadership experience within commercial operations, sales operations, analytics, or related commercial functions.
Proven experience supporting successful product launches, preferably within specialty pharma, rare disease, oncology, immunology, or other specialty markets.
Experience building commercial infrastructure and capabilities within emerging biotech or high-growth organizations strongly preferred.
Deep expertise across commercial operations disciplines including: Forecasting and analytics
Sales operations and field effectiveness
CRM systems and commercial technologies
Incentive compensation
Market research and competitive intelligence
Launch excellence and operational readiness
Strong understanding of the biopharma commercialization process and healthcare compliance environment.
Demonstrated ability to lead cross-functional initiatives in complex, matrixed organizations.
Strong strategic thinking, analytical problem-solving, and executive communication skills.
Proven ability to build and develop high-performing teams.
Entrepreneurial mindset with comfort operating in ambiguity and rapid-growth environments.
Ability to travel up to 30%

Vice President – Commercial Operations

Key skills