Key skills
CRMLeadershipSales
About this role
Role Overview
- Own day-to-day management of the HubSpot CRM system
- Maintain and optimize properties, pipelines, objects, and workflows
- Ensure system structure aligns with evolving business needs
- Identify and implement process improvements proactively
- Build and maintain dashboards and reports for leadership and internal teams
- Translate business questions into actionable CRM reporting
- Ensure data consistency and reliability for accurate reporting across functions
- Manage data imports, cleanup, and deduplication
- Maintain data hygiene and enforce best practices across teams
- Audit and troubleshoot data discrepancies
- Partner with team leads to ensure consistent data entry and process adherence
- Create and optimize automation workflows
- Monitor workflow performance and troubleshoot issues
- Ensure all automated processes are efficient, scalable, and well-documented
- Serve as the primary point of contact for all HubSpot users
- Train and support internal teams on CRM usage and best practices
- Document processes and maintain an internal knowledge base
- Present data and training materials clearly to non-technical stakeholders
Requirements
- 3+ years of experience administering HubSpot CRM
- Strong experience building HubSpot reports and dashboards
- Hands-on experience with data migrations, imports, and cleanup
- Experience building and maintaining workflows and automation in HubSpot
- Strong understanding of CRM data structure and lifecycle management
- Comfortable presenting and training non-technical end users
- Ability to translate business needs into CRM solutions independently
- Experience in RevOps, Sales Ops, or Marketing Ops preferred
- Familiarity with CRM integrations and APIs
Benefits
- Paid Time Off in accordance with company policy
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you're most productive