Identifying, defining, and documenting problems or situations that require attention or improvement
Locating, collecting and organizing information that enhances the understanding of a problem or situation and that facilitates effective communication of it to others
Study, examine and interpret problem or complex situations by separating into discrete components.
Simplify and better understand how the components fit together and why they are arranged in particular ways
Analyze, Design and champion software solutions thru configuring existing systems and possibly writing some basic code
Construct, configure, and maintain complex Salesforce objects and processes
Create and or update documentation
Adhere to appropriate system development standards and process methodology
Develop functional, integration, regression and stress test plans
Translate business requirements into technical solutions
Requirements
MUST HAVE!!! DHS & U.S. Customs and Border Protection Project experience
Bachelor’s Degree in Information Systems, Computer Science or similar technical degree
4+ years of experience working with configuration practices for cloud-based solutions i.e. Salesforce
Exposure to or knowledge of technical solution design principals and software development methods
Experience translating business requirements into technical solutions/plans
Proficient in SQL query language and relational databases
Experience with system integration and ETL processes; Visual Importer experience a plus
Understanding of and ability to maintain Apex versioning
Experience with Waterfall and Agile methodologies
Excellent analytical and problem-solving skills
Excellent communication skills, both verbal and written