Bilingual Student Advisor – EST Time Zone Required

Role Overview

• Provide exceptional customer service by actively listening, empathizing, and responding to customers’ needs.
• Handle a high volume of inbound & outbound phone calls throughout the day.
• Advocate for customers by understanding their challenges, addressing concerns thoroughly, and guiding them through next steps.

Requirements

• 1-2 Years Experience in Customer Service
• Availability to work from Monday to Friday between the hours of 8:30AM and 5:00PM EST
• Required: Bilingual – Fluently Speak, Read, and Write in Spanish/English

Benefits

• health insurance
• flexible work arrangements