Senior Account Manager – Strategic Accounts

Role Overview

• serve as a senior operational lead on complex client accounts
• own and continuously elevate the overall client experience
• act as a primary point of contact for senior client stakeholders
• manage execution of complex renewal cycles
• drive accountability across the service team by managing timelines, deliverables, and quality standards
• navigate and support complex funding arrangements
• mentor and elevate junior team members

Requirements

• 7+ years of experience in employee benefits account management
• deep understanding of employee benefits, including both fully insured and alternative funding arrangements
• proven ability to operate effectively within a highly matrixed team structure
• strong executive presence with the ability to engage and influence senior client stakeholders
• exceptional project management and organizational skills
• advanced proficiency in Microsoft Excel and PowerPoint
• Life & Health License required

Benefits

• health, pharmacy, long and short-term disability, vision, dental and other insurance solutions
• reimbursement of job-related expenses per the company policy
• employee perks and discounts
• comprehensive health benefits
• paid time off
• learning and development programs