Handle incoming support requests via phone, email, and ITSM tools
Provide hands-on support for e-health applications, ensuring a seamless operational experience for users
Understand and empathize with users’ situations, ensuring they feel heard and supported

Fluency in Swedish, both written and spoken, is essential.
A friendly, customer-focused individual who genuinely enjoys helping others and making them feel valued.
Someone eager to learn new tools, applications, and techniques to continually improve support services.
An interest in software and a desire to grow your technical knowledge.
Strong multitasking skills and the ability to stay calm under pressure in a dynamic environment.
A responsible and team-oriented mindset, ready to collaborate and achieve shared goals.
Experience from customer support.

Support Specialist, eHealth

Key skills