Support the creation and maintenance of product and platform performance dashboards across key metrics such as viewing, engagement, payments, and adoption.
Assist with analysing data and sharing findings in a clear, structured way to support product discussions and decisions.
Contribute to research activities, experimentation, and A/B testing by helping to analyse results and document learnings.
Support Product Operations with service management reporting, incident analysis, and follow‑up actions.
Assist with incident investigations and internal updates, gaining exposure to how live service issues are managed.

Good experience in product analytics, insight generation, or data analytics roles within digital, media, or subscription-based products.
Proven ability to turn complex data into clear, compelling insights and recommendations for both technical and non-technical stakeholders.
Hands on experience building and maintaining dashboards, performance reporting, and analytical models.
Experience supporting experimentation, A/B testing, and research driven product development.
Basic understanding of the Microsoft suite of AI tools and agents to ensure automation is always front and centre of our daily tasks.
Strong communication skills, including the ability to produce high quality slides and written narratives for senior audiences.
Comfort working across product delivery and operational contexts, including incident and service management environments.
A collaborative, proactive mindset with a strong sense of ownership and accountability.
Must be fluent in English with excellent oral and writing skills. Additional European language capabilities are a plus.

To entertain like no one else can – We see ourselves as an entertainer first and streaming service second. We compete with the world’s biggest entertainment brands. We push boundaries to find bold, brave ways to bring entertainment to life in the way it was intended. We want to create a place so loved that people can’t help but come back for more and tell others about us.
**We put fans first **
We are curious and open to learn. We make decisions through the eyes of a fan. We never stop trying to make things better for our members.
We dream big & move fast – We are decisive and outcome focused. We trust each other to do the right thing. We’re unafraid to take risks and see every outcome as a chance to learn.
**We help everyone feel like they belong **– We treat others as they would like to be treated. We give everyone the stage to speak and be heard. We encourage everyone to always be true to themselves.
**We leave drama on the service **– We believe no one is bigger than the team. We do not accept egos. We focus our attention on things that make a real difference.
We live to entertain – We’re bursting with excitement about we do. We live to share entertainment with others. We look to find fun in every task.

Product Analyst

Key skills