Support client onboarding by helping new clients move through the required intake and setup process.
Review client files or profiles to check status, identify missing documents, and help keep client information updated.
Follow up with clients regarding missing documentation, pending items, updates, and other credit repair process needs.
Assist with credit repair workflow support, including dispute-related tasks, documentation organization, and client communication according to the client’s process.

Prior experience or training in credit repair support, credit restoration workflows, or related client service operations.
Strong attention to detail and ability to double-check information before updating or submitting work.
Comfortable following established processes and handling repetitive workflow-based tasks.
Strong written communication skills for professional client follow-up.
Ability to manage client information carefully and maintain confidentiality.
Preferred: Experience supporting credit repair onboarding, documentation collection, dispute workflows, or client follow-up
Familiarity with credit repair compliance expectations and appropriate client communication practices.
Experience working with a credit repair CRM, client portal, or similar client management system.

Credit Repair Virtual Assistant

Key skills