Lead end-to-end business change activities for transformation and continuous improvement initiatives, ensuring successful adoption and measurable outcomes
Assess change impacts across processes, digital systems, stakeholders and culture, tailoring change approaches to different delivery frameworks such as Agile, Lean or PRINCE2
Develop and deliver change readiness, training and communication strategies that support successful deployment and go-live
Engage and influence stakeholders at all levels, creating effective two-way communication channels and managing resistance to change
Support implementation through user engagement, training materials, user guides and feedback loops to improve adoption and satisfaction
Contribute business analysis activities including requirements elicitation, process mapping, benefits realisation and optimisation of future-state ways of working

Proven experience delivering business change within complex, multidisciplinary engineering or technology-led environments
Strong analytical and problem-solving skills, with the ability to translate complexity into clear, engaging communication
Excellent stakeholder management and influencing skills, working confidently with technical and non-technical audiences
Highly organised, detail-focused and comfortable managing multiple priorities simultaneously
Confident written and verbal communication skills, including presentation delivery
Ideally experience delivering business change within the Defence or National Security sectors
Knowledge of formal change methodologies such as Prosci, and/or continuous improvement approaches
Exposure to business analysis, project delivery or digital transformation initiatives
Professional certifications in Business Change, Business Analysis or Continuous Improvement

Business Change Manager

Key skills