Enhance Financial Performance: Propose process improvements and automations for efficiency; ensure compliance with all procedures.
Business Partnership: Collaborate with sales teams to address customer issues; master product knowledge.
Order Management: Process and manage orders from receipt to delivery; address issues promptly and inform management of significant deviations.
Customer Relations: Respond to customer queries and resolve disputes related to deliveries, returns, and pricing.
Effective Management: Analyse KPIs with the team leader; ensure team training during absences.
Team Development: Share skills and knowledge to foster continuous improvement and team spirit.

Business Care Partner

Key skills