Growth Support Specialist, Bilingual Spanish Preferred
New Jersey, United States of America
Full Time
3 hours ago
$23 - $28 USD
No Visa Sponsorship
Key skills
Communication
About this role
Role Overview
The Growth Support Specialist works in conjunction with the Community Liaison/Business Development team to support patient admissions and census growth.
Inbound/outbound communication with patients and referral partners and will explain benefits of enrollment with the company and schedule the first appointment.
Responsible for patient insurance verification.
Responsible for processing internal and external inquiries relating to patient eligibility and admission.
Educate patients and referral partners on our mission to provide high-quality personalized healthcare in the home for people that need it most.
Adhere to internal quality, productivity, standard work expectations and compliance standards.
Thoroughly understand eligibility and enrollment processes for the Medical Group.
Timely, professional responsiveness to direct emailed inquiries.
Requirements
High School diploma or equivalent
1+ years of experience in a health care related field
Proficient in Microsoft Excel, Word and Outlook
Strong customer service, organizational, and interpersonal skills with ability to prioritize tasks
Professional demeanor, dependable, and self-motivated
Must be able to communicate effectively and professionally with all personnel levels inside and outside the organization
Benefits
Health, Dental, Vision, Disability & Life Insurance, and much more
401K Retirement Plan (with company match)
Tuition, Professional License and Certification Reimbursement