About this role

Define business requirements for software, develop and conduct training and resolve discrepancies to achieve company and customer objectives
Coordinate the collection, documentation and communication of business requirements and best practices to the IT team
Conduct training for software maintenance, startups and upgrades
Create training documents and resources for system users
Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, properly troubleshoot solutions and provide resolutions as needed
Proactively communicate with customers, employees and the management team to ensure necessary requirements are met

Bachelor’s degree in a related field or equivalent related work or military experience
1 year of experience in logistics system implementation
Distribution/warehousing experience
Knowledge of automated software systems and implementation
Knowledge of Warehouse Management Systems (WMS), order management applications and database systems
Knowledge of SAP
Solid change management skills
5 years of WMS configuration experience
Solid Microsoft Excel skills, especially building dropdowns, formatting, pivot tables and graphing

Implementation Analyst – 1st Shift

Key skills