About this role
Role Overview
- Lead, coach, and develop a regional team of Field Reimbursement Managers
- Provide regular field coaching and performance feedback
- Ensure FRMs deliver accurate, compliant support regarding coverage, coding, billing, payment, product acquisition, and affordability
- Partner with cross-functional stakeholders to support access strategy and customer education initiatives
- Monitor team activity, capacity, and performance
- Identify skill gaps and implement development plans
- Maintain direct engagement with key accounts to resolve complex access issues
- Communicate field insights and barriers to internal partners
- Support hiring, onboarding, coaching, and ongoing talent development for direct reports
Requirements
- Bachelor's degree required; Master's degree preferred
- Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in neuroscience or equivalent role
- Minimum 3 years of experience leading field teams
- Experience in eye care, specialty products, physician-administered therapies, or specialty pharmacy preferred
- Strong knowledge of reimbursement processes, payer policy, and access dynamics
- Proven ability to manage complex customer situations with sound judgment and compliance awareness
- Ability to travel extensively within the assigned geography
Benefits
- paid time off (vacation, holidays, sick)
- medical/dental/vision insurance
- 401(k) to eligible employees
- long-term incentive programs