Trade Systems Executive – Junior Manager

Role Overview

• Acting as the product owner for key platforms, improve system usability, strengthen data quality, and drive high user adoption to support new ways of working across Trade and Field Force teams
• Deploy, enhance, and continuously optimize trade digital tools while ensuring full embedding into commercial processes
• Elevate commercial execution by enabling more efficient workflows, consistent use of digital tools in the field and more accurate data management
• Reports to Trade System Development Manager
• Lead the planning and oversight of digital tool deployments, ensuring testing, release readiness, and rollout activities are properly coordinated across commercial and field teams
• Drive continuous improvement agenda for existing systems by steering feedback collection, prioritizing enhancements, and ensuring issues are resolved in a timely manner
• Champion user adoption and capability building through structured training, coaching, and change management efforts
• Oversee system performance, data accuracy, and operational reliability, identifying risks and directing cross-functional teams to implement corrective measures
• Ensure digital tools are fully integrated into business processes by mapping workflows and embedding right steps into daily operations
• Act as the business product owner for key platforms, prioritizing feature requests, managing improvement backlogs, and validating new releases
• Coordinate with internal technical teams and external vendors to deliver updates, resolve incidents, and maintain system stability
• Provide governance and maintain standards by ensuring documentation, access management, and compliance with security and privacy requirements are up to date

Requirements

• 3–6 years total experience in Commercial/Trade/Sales Operations/Commercial Transformation roles
• Hands-on experience with commercial system deployment and process enablement (pilot-to-scale, adoption, training, maintenance) within FMCG environment
• Experience managing cross-functional stakeholders and vendors; managing backlogs and release cycles
• Demonstrated ability to measure impact (adoption, data quality, commercial KPIs) and course correct
• Strong understanding of digital tool deployment, including planning, testing, release readiness, and post ‑ launch support
• Ability to integrate systems into business processes, with skills in workflow mapping, process alignment, and basic data flow understanding
• Hands ‑ on experience improving system usability and adoption, including training delivery, issue resolution, and user engagement
• Competence in monitoring system performance and data quality, identifying issues, and coordinating corrective actions with technical teams
• Basic knowledge of data structures, such as outlet or customer master data, and how they connect across commercial systems
• Experience coordinating with vendors and IT teams, managing updates, resolving incidents, and maintaining system stability
• Product ownership skills , including backlog management, requirement definition, and validating enhancements or releases
• Strong communication and stakeholder management skills, enabling collaboration across commercial, field, and technical teams.
• Bachelor's degree in business, Information Systems, Data/Analytics, Engineering, or related
• Advanced Japanese language proficiency & Upper-intermediate English language proficiency
• Solid technical literacy, including MS Office proficiency and working knowledge of digital toolsets, mobile applications, and introductory automation platforms

Benefits

• market leading annual performance bonus (subject to eligibility)
• diverse health plans
• initiatives for work-life balance
• transportation support
• flexible holiday plan with additional incentives