Vice President – Clinical Services and Operations

Role Overview

• Serves as an enterprise clinical leader responsible for setting and advancing clinical services strategy while ensuring strong field execution
• Supports and enables field clinical operations by translating clinical priorities into clear policies, procedures, clinical content, and education that drive consistent, high-quality care
• Partners closely with Field leaders and GVPs to plan, implement, and sustain clinical strategy in clinics
• Oversees clinical writing and governance (including standards, procedures, and supporting tools) as well as the design, delivery, and evaluation of clinical education programs that build teammate capability
• Leverages data, trends, and performance metrics to monitor impact, course-correct quickly, and continuously strengthen safety, quality, and operational performance across the country
• Requires approximately 25-50% travel

Requirements

• Bachelor’s degree in Nursing required
• Master’s degree in education, business, or related field preferred
• Minimum of ten years’ clinical experience in renal services
• Minimum of ten years’ leadership experience in clinical operations, clinical services, education, and/or administrative functions in a complex healthcare environment
• Demonstrated experience leading large-scale implementation, change management, and cross-functional strategic initiatives
• Demonstrated expertise in effectively teaching adult learners with different learning styles
• Demonstrated expertise in organizing and speaking at large corporate meetings
• Prior experience managing remote teammates
• Highly effective communicator, highly organized with ability to drive new clinical processes into routine habits
• Advanced proficiency in MS Word, Excel, PowerPoint, Outlook, and Learning Management Systems (LMS).

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.