About this role
Role Overview
- Install, maintain, troubleshoot, and repair Videojet coding and marking equipment at customer facilities
- Travel throughout the Greater Buffalo, NY territory to support manufacturing customers, with most work completed during the day and limited overnight travel
- Diagnose mechanical, electrical, and software-related issues and deliver effective, timely solutions
- Build strong, trusted relationships with customers by acting as a technical advisor and problem solver
- Support business growth by identifying opportunities to promote service agreements and newer technology solutions
Requirements
- Up to two years of technical, mechanical, electrical, or field service experience
- Basic computer and technical proficiency (email, mobile applications, Microsoft Word)
- Ability to comply with customer safety requirements, PPE standards, and site access policies
- Valid driver’s license with the ability to safely operate a company vehicle
Benefits
- Company vehicle
- Laptop
- Phone
- Uniform
- Medical, dental, vision, and 401(k) with company match starting Day 1
- Comprehensive onboarding and advanced technical training
- Ongoing professional development and career growth opportunities
- Paid parental leave
- Employee Assistance Program (legal, financial, and counseling resources)
- PTO
- Health benefits
- 401(k)