Ensure the response and turn-around time on calls assigned are met
Complete all the PM’s as per schedule
Plan and execute all the I &C and demo activities allotted
Develop good relationship with customers to enhance the satisfaction levels
Generate leads by interacting with the customers and pass on through the Marketing Teams
Meet service sales targets to achieve the monthly, quarterly and annual financial targets of operating revenue
Discipline on CRM packages of Service Max and SFDC

3-4 years’ experience with a degree in Diploma or equivalent preferably having worked on Hach / similar products
Willingness to relocate across India basis job / company priorities
Willingness to travel
Good written and verbal communication skills in English
Teamwork and ability to work across cultures, locations, and business teams
Expertise in MS office
Exposure to Copilot AI tool would be added advantage
Proactive and action-oriented with an eye for detail
Self-motivated with a passion for driving business growth in a rapidly evolving market
Problem-solving skills and the ability to develop innovative solutions to meet customer needs
Excellent communication and interpersonal skills, with an ability to build and maintain customer relationships

Service Engineer

Key skills