Product Designer

Role Overview

• Collaborate with product managers, product owners, engineers, and stakeholders to understand user needs, feature objectives, and technical requirements.
• Contribute to designing complex workflows, data-dense interfaces, and operational decision-support experiences.
• Create user flows, wireframes, prototypes, and high-fidelity visual designs that improve user experience and meet product requirements.
• Contribute to and apply the team's design system to ensure consistency across the SaaS platform.
• Work within modern product development workflows using shared design systems, component libraries, and close collaboration with front-end engineering teams.
• Translate workflows and technical concepts into clear, accessible, and engaging user experiences, with mentorship and support from senior team members.
• Work closely with engineering teams to support accurate implementation of designs.
• Apply critical thinking and user-centred judgment when using AI-assisted tools to ensure outputs are accurate, usable, accessible, and aligned with user needs.
• Participate in advocating for the user throughout the product development process.
• Use analytics and user feedback to help iterate on and improve product designs after release.
• Apply accessibility standards and SaaS industry best practices in all design work.
• Stay curious about UX/UI trends, SaaS-specific design patterns, and emerging tools to continuously grow as a designer.
• Support the communication of design rationale and help present concepts to stakeholders, with guidance from senior team members.

Requirements

• Advanced Diploma or Degree in a design or related field, or equivalent practical experience
• 2–4 years of experience in product design or a related role
• Some experience working in, or exposure to, a software product development environment
• Experience with AI-assisted design and prototyping tools (e.g., Claude Design, Figma Make)
• A growing technical knowledge balanced with creative ability and a hands-on approach
• Able to work independently on defined tasks while asking for help and direction when needed
• Strong attention to detail, including clear documentation skills
• Able to listen and develop an understanding of product and user requirements
• Comfortable working in a multi-disciplinary team environment
• Able to sketch initial ideas and produce basic functional specifications, wireframes, and mock-ups.

Benefits

• 100% employer-paid health and dental benefits for you and your family
• Annual HSA/FSA allotment
• Access to virtual mental and physical health professionals
• Annual professional development spend
• One-time tech allowance