Lead an Analytics Team of 50 plus individuals
Partner closely with remediation coordinators and subject matter experts to deeply understand remediation issues
Create, collect, and analyze consumer data to support effective remediation efforts
Oversee code standardization and quality assurance processes
Establish and track KPIs and KRIs for the analytics function
Design, implement and monitor controls and automation frameworks
Lead the development of templates, job aids, and procedure documentation
Oversee analytics team capacity planning, forecasting, and resource assignments
Collaborate closely with IT, Validation, and Process Optimization teams to improve data accessibility
Provide mentorship and thought leadership on analytics and coding best practices
Oversee project plans, deadlines, and quality assurance for all remediation analytics deliverables
Prepare and present key remediation data and analytical findings to regulators and stakeholders

Bachelor’s degree in Data Science, Computer Science, Engineering, Mathematics, Statistics, Information Systems, Business, or related field
In lieu of degree, minimum 14 years of experience in analytics, data engineering, or related field
Minimum of 11 years of progressive experience in analytics, data engineering, or a related field
Minimum of 5 years in a leadership or management capacity overseeing enterprise analytics or data teams
Experience in consumer remediation for a financial organization
Proven expertise in data analysis, statistical modeling, and data manipulation using tools such as SQL, SAS, Python, or similar
Experience designing, implementing, and monitoring KPIs/KRIs to drive performance and manage risk for analytics functions
Demonstrated ability to communicate complex analytical and technical concepts to non-technical stakeholders
Ability and flexibility to travel for business as required

VP, Remediation Analytics – Standards

Key skills