Relationship Executive – Growth Business

Role Overview

• Manage and grow a dedicated portfolio of Growth Segment clients through proactive relationship management
• Develop and execute structured client interaction plans to ensure consistent engagement and portfolio sustainability
• Gain deep understanding of client businesses, their financial performance, and growth strategies to deliver relevant solutions
• Monitor portfolio performance and take corrective action where required
• Drive revenue through new business acquisition, cross-selling, and upselling opportunities
• Build and maintain a strong pipeline of new-to-bank opportunities
• Position the bank competitively in the local market and identify opportunities aligned to sector trends
• Achieve agreed financial, sales, and customer satisfaction targets
• Provide advisory-led engagement by matching client needs with appropriate banking solutions
• Utilise client planning and solutioning tools to deepen relationships, particularly across high-value clients
• Take ownership of client service, including resolving queries and managing complaints end-to-end
• Collaborate with internal stakeholders and support teams to deliver seamless client experiences
• Ensure adherence to all risk, credit, and regulatory requirements
• Apply sound credit judgment and discipline in pricing and structuring of deals
• Maintain high-quality portfolio hygiene and audit-ready documentation
• Ensure the portfolio meets required risk management standards at all times

Requirements

• Bachelor’s Degree in Business, Commerce, or related field (essential)
• Proven experience in Business/Commercial Banking relationship management
• Strong understanding of lending, transactional banking, and financial solutions
• Experience in managing and growing client portfolios and achieving sales targets

Benefits

• Opportunity to own and grow a portfolio in a high-impact, client-facing role
• Exposure to diverse industries and commercial clients
• A performance-driven environment focused on growth, innovation, and client value
• Career progression opportunities within Business Banking
• Collaborative culture supported by strong internal partnerships and support teams