Rhino Tool HouseRemote
Business Systems Analyst
Michigan, United States of America
Full Time
4 hours ago
$95,000 - $115,000 USD
No Visa Sponsorship
Key skills
ERPProject ManagementCommunication
About this role
Role Overview
- Internal point person for Acumatica
- Lead for new acquisition system integration
- Serve as a subject matter expert for business systems
- Ensure the stability, integrity, and efficient operation of business systems
- Consult with various stakeholders to gather system requirements
- Modify and configure systems to meet business needs and stakeholder requirements
- Develop, analyze, and maintain new or current system processes and workflows
- Ensure the stability and integrity of all systems and system data
- Identify, evaluate, and implement new systems or enhancements to existing systems
- Participate in the implementation of system patches, updates, and maintenance
- Develop and execute test plans and scripts, as well as other quality assurance measures; lead testing such as user acceptance, performance, security, usability, etc.
- Collect user feedback regarding system performance and work with team to solution issues
- Collaborate with cross-functional staff to streamline solution implementations
- Provide advanced customer service and functional support to end-users in area of expertise
- Monitor, troubleshoot, and resolve system issues
- Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products
- Assist with implementing "workarounds" when system issues affect operations or when resources are limited
- Develop and provide trainings, demonstrations, and regular communication to end-users
- Maintain records of system integrations, changes, and incidents
- Lead portions of large tasks or projects; build and maintain project management skills
- Maintain awareness of accessibility, compliance, and security policies and guidelines.
Requirements
- Bachelor's degree in business, computer science, or relevant field
- Acumatica experience preferred, ERP experience required
- Minimum 3 years as a business system analyst in a manufacturing environment
- Experience with system administration, integration, optimization, and implementation
- Experience leading projects, owning timelines and deliverables
- Proof of eligibility to work in the U.S.
Tech Stack
- ERP
Benefits
- Health
- 401k and other benefits
- Limited travel
- Flexibility in being able to work remotely as needed.