Senior Researcher – Business for Societal Impact

Role Overview

• Building close working relationships with clients; provision of support in the application of the B4SI Frameworks, and supporting material, ensuring maximum client satisfaction and retention.
• In turn supporting clients to reach their social impact objectives using B4SI’s social impact framework, supporting tools and other resources.
• Proactively support the growth of companies in the B4SI Network and using the B4SI Framework, on-boarding new clients, and supporting clients in identifying opportunities to continually improve.
• Take responsibility for managing the member opportunity pipeline, ensuring actions are tracked, opportunities progress effectively, and visibility is maintained across the team.
• Membership management and administration (e.g., renewals, on boarding new members, updating payment systems and managing invoicing as part of their portfolio management, maintaining accurate records of Members’ information within internal tracking systems, etc.)
• Support the collection, review, and analysis of data to provide recommendations in assurance processes.
• Engage directly with Members during the benchmarking process, ensuring timely responses, high-quality data, and adherence to the planned timeline.
• Maintain regular contact with clients, sharing relevant updates and upcoming events, and support the project management and rollout of specialist B4SI services, including member ancillary projects.
• Support management and delivery of B4SI events and thought leadership.
• Support MarComms Lead in the development and coordination of B4SI content via digital media platforms– newsletter, social media website etc.
• Getting involved in the curation and delivery of Thought Leadership through participation in events, authoring blogs/ articles/ papers on subject matter relevant to the B4SI network of companies.
• Client focused approach always seeking to respond efficiently and effectively to the needs of client, identifying business development opportunities and supporting the growth of the B4SI network.
• Work effectively within a global team, supporting cross‑regional activities and requests as required.

Requirements

• Strong analytical and research skills gained in work or academic career
• Excellent written communication skills with strong attention to detail as well as the ability to evaluate and consolidate key information
• Direct experience in a client-facing role, and ideally a knowledge of social impact, either with internal or external clients
• An understanding of the ESG agenda/Corporate Responsibility/Sustainability with a focus on Social Impact and what it means for business
• Data analytics and data management experience to enable proactive development of uses for data
• Possess strong time‑management and collaboration skills, with the ability to manage multiple projects alongside ongoing client relationships, meeting deadlines and tracking timelines and progress
• A personable, focused, and professional approach to work, combined with a strong sense of proactivity and willingness to use initiative.
• A strong communicator, capable of producing written reports and delivering oral presentations; ensuring good client service

Benefits

• We are proud of our unique culture where we work together to collaborate on projects to get the best possible outcome for our clients.
• Whether you’re working in the office, from home or a mix of the two, we recognise that every person is different, and our benefits aim to ensure that we cater for all.