Director, Project Management

Role Overview

• The Director of Project Management is accountable for the successful rollout of internal structure and processes across Underscore Marketing.
• This role includes developing comprehensive training materials and leading an end‑to‑end organizational rollout plan.
• The Director will partner closely with Business Unit leadership teams to drive change management and communications, ensuring organizational readiness and seamless integration.
• Own Underscore’s Project Management strategy and delivery standards, ensuring portfolio level alignment with business priorities, measurable benchmarks and its success.
• Provide executive oversight across brands within their portfolio that includes monitoring and balancing scopes, budgets, timelines, MLR requirement, while developing high-performing teams and driving a culture of accountability, collaboration, continuous improvement and success.
• Set clear standards for delivery excellence, including governance, risk management, escalation paths, and decision-making frameworks.
• Define, standardize, and continuously improve Project Management frameworks, tools, and workflows across the organization.
• Establish governance models, reporting standards, and status cadences for internal and client stakeholders.
• Partner with Finance and Client Service leadership on estimating/scoping, SOW development, forecasting, reconciliation and resource planning.
• Own end-to-end delivery across multiple pharmaceutical accounts, maintaining alignment to defined scopes, schedules, budgets, and quality.
• Direct complex, multi‑workstream programs from planning through launch, ensuring compliance with regulatory, legal, and internal requirements and adherence to Underscore processes.
• Proactively identify delivery risks and lead mitigation strategies to maintain momentum and quality.
• Lead internal system and process rollouts, including development of training materials and execution of full plan rollout.

Requirements

• Minimum of 10+ years in a project management role, 5+ years' experience with pharma clients.
• bachelor's degree.
• PMP Certification and/or SCRUM Master Certification is a plus.
• Deep knowledge of digital media best practices, including Paid Search, Organic Search, Programmatic, Social and Display.
• Extensive knowledge of Microsoft Office suite, SharePoint, Tableau, and Adobe Acrobat
• Extensive knowledge of project management software examples includes Jira, Wrike, Asana

Tech Stack

• PMP
• Tableau

Benefits

• Underscore Marketing is a woman-owned, independent agency specializing in life sciences
• Equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.