NBCUniversalRemote
Customer Service Sales Representative
United States
Full Time
5 days ago
$16 USD
Visa Sponsor
Key skills
Sales
About this role
Role Overview
- Responsible for providing end-to-end support for customers to ensure a positive experience.
- Establishes and builds rapport while promoting effective relationships with customers.
- Handles customer inquiries and problem resolution.
- Creates personal connections to customers.
- Communicates in a warm and friendly manner through various platforms: SMS, chat, email, or phone.
- Acts as a consultative approach to finding custom solutions to customers' needs.
Requirements
- Some High School Coursework
- 0-2 Years Relevant Work Experience
- Demonstrates functional skill to troubleshoot and resolve technical problems
- Flexible work hours.
- Ability to work nights and weekends, variable schedule(s) and overtime as necessary.
Benefits
- Base Rate: $16.00/hourly non-negotiable plus a 5% quarterly bonus with a potential to earn monthly uncapped commissions for meeting sales-related metrics.
- Career growth and progression plans.