Lead the operational backbone of our Customer Success functions.
Design, implement, and maintain the data systems that support Clara’s growth across all our operating markets.
Own the global HubSpot infrastructure for the CS team.
Design and maintain global dashboards in HubSpot and Metabase.
Lead the technical setup for customer-facing campaigns worldwide.
Serve as the global point of contact for CS operational inquiries.
Proactively identify manual bottlenecks in our global processes and automate them using N8N or AI-driven logic.

1-2 years of experience in Sales Ops, Data Analytics, or a similar role with exposure to complex, multi-market environments.
Direct, hands-on experience with HubSpot (preferred) or a major CRM, with high proficiency in workflow automation and report generation.
Exceptional proficiency in Google Sheets (advanced formulas, pivot tables, and logical functions) for high-stakes data manipulation.
Demonstrated ability to use AI tools as a daily "copilot" to automate repetitive operational tasks and data analysis.
A proactive mindset with a proven ability to manage organized workflows and take full responsibility for global project outcomes.

Competitive salary and stock options (ESOP) from day one
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
Annual learning budget and internal accelerated development paths
High-ownership environment: we move fast, learn fast, and raise the bar — together
Smart, ambitious teammates — low ego, high impact
Flexible vacation and hybrid work model focused on results

Sales Operations Associate

Key skills