Own the global HubSpot infrastructure for the CS team. You will drive account assignments, territory mapping, and data hygiene across all regions, ensuring a unified "one Clara" operational standard.
Design and maintain global dashboards in HubSpot and Metabase. You will transform raw multi-country data into actionable narratives that help leadership understand business impact and team performance.
Lead the technical setup for customer-facing campaigns worldwide. You will define segments, collaborate with Growth Marketing on global messaging, and track performance using Amplemarket and HubSpot.
Serve as the global point of contact for CS operational inquiries. You will lead the training and onboarding for new hires across regions, ensuring high adoption of our tools and automated workflows.
Proactively identify manual bottlenecks in our global processes and automate them using N8N or AI-driven logic. We expect you to constantly reinvent how we work to increase team velocity.

Global Operations Mindset: 1-2 years of experience in Sales Ops, Data Analytics, or a similar role with exposure to complex, multi-market environments.
CRM Mastery: Direct, hands-on experience with HubSpot (preferred) or a major CRM, with high proficiency in workflow automation and report generation.
Quantitative Logic: Exceptional proficiency in Google Sheets (advanced formulas, pivot tables, and logical functions) for high-stakes data manipulation.
AI-Native Workflow: Demonstrated ability to use AI tools as a daily "copilot" to automate repetitive operational tasks and data analysis.
Ownership & Urgency: A proactive mindset with a proven ability to manage organized workflows and take full responsibility for global project outcomes.

Competitive salary and stock options (ESOP) from day one
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
Annual learning budget and internal accelerated development paths
High-ownership environment: we move fast, learn fast, and raise the bar — together
Smart, ambitious teammates — low ego, high impact
Flexible vacation and hybrid work model focused on results

Sales Operations Associate

Key skills