Field Service Engineer 1 – MR, CT

Role Overview

• Perform on time and accurate Preventative Maintenance in one or more modalities of equipment.
• Assist more experienced field engineers with equipment installation.
• Learn troubleshooting and service repair needs on designated equipment.
• Communicate and partner with teammates and customers to ensure resolution and proper follow-up.
• Recommend value-added services to customers.
• Maintain customer service logs and internal service records in a timely manner.
• Define and implement corrective action plans to resolve customer issues.
• Engage with commercial counterparts and assist with promoting revenue programs.

Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, OR related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
• Experience with Web applications as well as Microsoft suite of products.
• Must comply with GEHC's standard background check, including a post-offer drug test.
• Comply with all customer access policies.
• Legal authorization to work in the U.S. is required.

Benefits

• Relocation is provided for this role
• Great work environment
• Professional development
• Competitive compensation