Deliver high-quality day-to-day HR services for Japan, ensuring all activities align with defined processes, SLAs, and compliance standards.
Handle employee lifecycle transactions and HR inquiries through Workday or similar HR systems with a strong focus on accuracy and efficiency.
Implement core HR operations such as employee data management, onboarding and offboarding, and workforce administration.
Partner closely with payroll teams, external benefits vendors, and internal partners to ensure seamless service delivery.
Identify and appropriately escalate complex or non-standard cases.
Contribute to continuous improvement by identifying process gaps and supporting initiatives that enhance efficiency and employee experience.
Support reporting and data analysis to generate insights, and collaborate with regional and global teams to align on policies, standards, and compliance requirements.
Requirements
Essential experience in HR operations, shared services, or HR support.
Solid understanding of employee lifecycle processes and HR operations fundamentals.
High detail oriented with a strong focus on data accuracy and quality.
Strong partner management and coordination skills.
Fluent Japanese and business-level English.
Desirable: Experience using Workday, IRIS, or similar HRIS systems.
Ability to manage multiple priorities and deliver in a fast-paced environment.
Experience supporting HR operations in Japan or knowledge of local labor practices.
Experience working in a multinational company (MNC) environment.
Exposure to payroll coordination or benefits vendor management.
Experience contributing to process improvement or operational excellence initiatives.
Benefits
Opportunity to work on AI-enabled HR operations and be at the forefront of the future of AI in HR.
Supportive, work-life balance and inclusive working environment.
Opportunities to continue growing your expertise in HR operations, systems, and process improvement.