Intake & HMIS Coordinator

Role Overview

• responsible for intake and exits of the Housing Program clients
• assists with eligibility for financial assistance
• provides resources and referrals
• sustains quality relationships with all clients to ensure prompt completion of all documentation
• provides screening records and client services in compliance with Volunteers of America policies
• maintains positive interactions with applicants, staff, and other agencies
• assists in the maintenance of applicant files
• performs clerical activities including reception duties
• establishes and maintains files, records, and statistical data
• ensures all enrollments/exits are entered into HMIS
• assures a safe, non-judgmental environment for all clients
• schedules intake appointments
• assists with file organization

Requirements

• A Bachelor’s Degree in Social Work or a related field is preferred
• ability to provide services to clients without ethnic or social prejudices
• working knowledge of eligibility requirements
• knowledge and experience with the low-income population
• experience in the social services field preferred
• excellent computer skills and ability to manage data are necessary
• valid California driver's license
• ability to meet the organization’s insurance carrier guidelines
• must pass all required background clearances in accordance with agency, County, State, and federal standards
• CPR/First Aid certification is required within 90 days of employment
• completion and maintenance of all required training and health clearances

Benefits

• paid holidays
• vacation
• sick pay
• health insurance
• dental insurance
• vision insurance
• life insurance
• short-term disability insurance coverage