Executive Supply Chain Partner – CSCO Advisory

Role Overview

• Executive Supply Chain Partner (ESCP) serves as a trusted advisor to our members (clients) who are SVPs, EVPs and CSCOs from Global 1000 organizations and government agencies.
• The ESCP’s role is to engage each member-client, and to help him/her identify mission critical priorities and key initiatives and to achieve specific enterprise goals.
• Partnering with the member can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a consigliore for the SVP, EVP or CSCO.
• The ESCP manages up to 24 senior executive member relationships, and participates in account planning with CSMs and Senior Account Executives.
• Success is defined by: executing a smooth hand-off from the sales team, regularly engaging the member in a substantive manner, creating a complete member profile, accurately identifying the member’s agenda, developing an engagement (value) plan, participating in quarterly account reviews and preparing value-added member meetings.
• The ESCP is responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities.
• The ESCP supports research activities, such as facilitating member participation in research studies or case panels.
• Define and deliver innovative solutions by assessing client member needs and developing a customized value plan in accordance with overall Gartner Supply Chain strategy and Gartner Supply Chain product deliverables.
• Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.)
• Direct and facilitate member peer group calls and/or meetings.

Requirements

• A university graduate (Masters preferred) with 10+ years’ experience working in a senior management role; such as a CSCO, SVP, EVP, or COO in a Supply Chain Executive level capacity; or 5+ years in the capacity with 5+ years in another Supply Chain Executive role, such as “Partner in Supply Chain Consulting”.
• End to End Supply Chain experience
• Candidates must have excellent interpersonal skills; demonstrate high levels of humility as well as having the ability and experience working with C level executives.
• This individual should have strong reflective listening skills and the ability to adjust to client cues and needs
• An in-depth understanding of Supply Chain industry and the role of the CSCO (including leadership, operations management, strategy and trends, use of metrics, etc.)
• In depth understanding of the business value of Supply Chain and the alignment of Business and Supply Chain strategies.
• Critical thinking and problem solving skills to assess member situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results
• Ability to lead and manage ambiguous situations
• Superior verbal and written communication skills and strong facilitation and presentation skills
• Collaboration and team leadership
• Sales and / or business development experience or ability with CXO level executives

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Professional development opportunities