Territory Manager

Role Overview

• Achieve the sales quota and surgical case mix requirements for assigned territory.
• Develop new business through competitive selling and maintain existing relationships with customers (multi-tiered).
• Manage surgical case coverage, including advising surgeons and staff before, during, and after surgery.
• Understand and manage to requirements defined in local contracts; maximize opportunity to drive penetration of accounts.
• Sell clinical and economic value of PolyNovo and Novosorb technologies.
• Understand, communicate, and adjust to market dynamics: Local market intelligence, National campaigns by competitors, Information gathered from Definitive Health data.
• Maintain Customer Relationship Management (CRM) with all current information including cases, pipeline account updates, surgeon meetings and communications, account status and updates, and completion of all self-created and assigned tasks (mostly daily, some as activity dictates).
• Drive and manage VAC process with new accounts.
• Facilitate hospital in-service with operating room (“OR”) and post-op unit care teams.
• Manage assigned budget.
• Effectively engage corporate resources to meet objectives.
• Ensure efficient asset planning, deployment, and management.
• Provide market feedback/input to the Quality, Regulatory and R&D team through case report surveys.
• Participate in regional and national tradeshows as requested.
• Organize local journal clubs, grand rounds, and peer to peer events as outlined in Employee’s business plan.
• Complete all administrative duties timely and as required: expense reports, inventory reporting (trunk stock and consigned), forecasting, etc.
• Effectively process all orders – bill only and consignment accounts.
• Conduct post-market surveillance customer surveys following surgical cases and dressing changes.
• Review Zoho CRM dashboard to ensure all orders are accounted for and review sales results.

Requirements

• Bachelor’s degree in business and/or BMedSci/BSc (Life Sciences).
• 3 years of experience in a medical device sales role (Operating Room sales highly preferred).
• Scientific understanding of biotechnology.
• Ability to provide technical and sales training and support to new employees.
• Strong written and verbal communication skills.
• Strong interpersonal skills and demonstrated ability to establish and maintain effective working relationship with co-workers, customers, and other stakeholders.
• Proficient utilizing a personal computer, specifically adept at using Microsoft Office.
• Proven ability to take accountability for the quality and timeliness of work outputs.
• High level of experience with working autonomously and within a very small team environment.
• High level of proactive problem-solving skills.
• Demonstrated ability to maintain a high level of reporting, documentation, and organization.
• Experience selling into complex acute wound market highly preferred.

Benefits

• Total compensation package consisting of base salary, bonus, and incentive plans (including uncapped commission).
• 401k plan with company match.
• Comprehensive medical, dental, and vision insurance for employees and their families.
• Generous paid time off, 12 company holidays, and two paid Nurture days per year.
• Parental leave for primary and secondary caregivers.
• Car allowance and technology package.