Support investigation and resolution of customer‑reported software and system‑level issues using tools such as debuggers, logic analyzers, oscilloscopes provide analysis and root causes of customer issues
Clearly communicate technical issues and findings to cross‑functional teams with varying technical backgrounds
Collaborate with globally distributed teams to help drive issues toward resolution
Assist in debugging, reproducing, and triaging problems that span both software and hardware domains
Contribute to documentation, troubleshooting guides, and process improvements
Participate in product development discussions by sharing insights from customer use cases
Demonstrate ownership, accountability, and a strong focus on quality and timely results

Bachelor’s degree in: Computer Science, Electrical Engineering, Physics, or a related technical field
2+ years of relevant professional experience
Strong verbal and written communication skills
Ability to understand complex technical information and explain it clearly and concisely
Experience with consumer product development involving both software and hardware
Passion for problem solving and delivering high‑quality results

Junior Software Application Engineer

Key skills