Own the excellent delivery of operational HR lifecycle from onboarding to offboarding, including preparation of appropriate documentation, immigration compliance or implementation of processes.
Leverage AI tools to automate HR processes and enhance employee experience.
Maintain compliance with policies and legal requirements by managing relationships with relevant administrative stakeholders.
Own the maintenance and updates of employee data in the HR Information System (BambooHR), ensuring accuracy and timely adjustments for any changes in employee status.
Support payroll data processing, including tracking bonuses, salary increases, and sick leave.
Oversee the administration of employee benefits to ensure compliance and accuracy.
Proactively propose and implement AI-driven solutions to streamline HR operations and improve data accuracy.
Stay up-to-date with emerging AI tech in HR and recommend innovative tools or features.
Participate in the strengthening of our HR Operations, understanding what matters to our People and ensure our function is high-performing notably providing first-line support for HR inquiries through the ticketing system, ensuring timely and accurate resolution of employee issues and escalating when necessary.

1-2 years progressive experience in an HR role (apprenticeship or junior-level experience in HR operations or administration is a plus)
Full proficiency in English
Strong interest and hands-on experience with AI tools
Proactive mindset with ability to propose AI-driven improvements in operational workflows
Comfortable working in a fast-evolving, AI-enabled environment and eager to experiment with new technologies
Understands basic HR processes and be eager to learn more about compliance, documentation, and payroll coordination
Demonstrates strong attention to detail, organizational and problem-solving skills
Problem-solving enthusiasm: you go beyond identifying issues or challenges and focus on how to address them, leveraging technology and AI when relevant
Great communication skills across languages and cultures with an ability to build trust-based relationships at all levels of the organization
Proactive, adaptable, and eager to learn and grow within a dynamic HR environment
Team player and a good sense of humor are definitely a plus
Familiarity with payroll, benefits, immigration, relocation processes is an advantage

HR Ops Specialist

Key skills