Senior Product Designer

Role Overview

• Design across the Guardian product surface: Guardian Releases, Guardian Monitoring, and the Software Factory, including the PR experience, auto-flagging flows, release health views, regression detection, rollback UX, and flag cleanup.
• Work close to engineering: contribute to implementation decisions, understand technical constraints, and stay engaged through the build, not just at handoff.
• Map and clarify complex workflows to identify UX debt and opportunities for improvement across Guardian's surfaces.
• Ship production-quality work through multiple shipped states, iterate based on real usage, and maintain quality under delivery pressure.
• Contribute to the UX strategy for your product surfaces alongside your fellow Guardian designer: understand current state, define future state, and articulate the tradeoffs in each path.
• Partner with your PM and EM on scope, sequencing, and tradeoffs. Come with a point of view and advocate for strong user experiences.
• Ground design decisions in evidence: engineering constraints, customer feedback, analytics, and design partner signals from the Factory Alpha and Beta programs.
• Contribute to LaunchDarkly's design system: extend patterns for Guardian's specific interface types (monitoring views, pipeline states, health indicators) and build alignment across the UX team.
• Participate in UX critique. Give and expect direct, specific feedback.

Requirements

• 6-8+ years designing complex, shipped digital products, ideally in developer tools, observability, CI/CD, incident management, or configuration-heavy B2B SaaS.
• A portfolio that shows production-quality work across multiple shipped states: not just polished concepts, but shipped interfaces you iterated on and improved over time.
• Real experience working alongside engineers: contributing to implementation and trade-off decisions, understanding what is hard to build, and staying engaged past the handoff.
• Comfort with data-dense, stateful interfaces: monitoring dashboards, pipeline views, health indicators, or any surface where users need to understand the current state of a system and take action.
• Developer user empathy: enough context to design for users whose daily tools include terminals, CI dashboards, observability systems, and pull requests.
• History of operating as a genuine partner to PM and Eng, shaping work direction rather than waiting for requirements.
• A portfolio that demonstrates production-quality execution at speed, engineering proximity, and at least one example of a data-dense or technically complex interface shipped to real users.
• Must be authorized to work in the US or Canada (no visa sponsorship or relocation offered at this time).
• Ability to collaborate during core hours overlapping Pacific Time.
• Occasional travel (up to 10%) for team onsites, planning sessions, or customer visits.
• Portfolio required, showing production-quality execution on technically complex products.

Benefits

• Restricted Stock Units (RSUs)
• Health insurance
• Vision and dental insurance
• Mental health benefits