Serves as the initial point of contact for the Human Resources office.
Greets employees, visitors, and students in English and Spanish; assesses needs and directs individuals appropriately.
Answers, screens, and routes phone calls, emails, Teams messages, and inquiries to ensure accurate and timely communication.
Responds to requests for information and provides high-quality internal and external customer service.
Coordinates and facilitates the onboarding process and experience for new employees.
Assists new hires in English and Spanish with completing, submitting, and tracking required employment documentation.
Explains HR policies, procedures, and onboarding timelines to ensure compliance and a positive employee experience.
Advises managers and supervisors on HR processes and onboarding requirements.
Provides comprehensive administrative support functions for the Human Resources office.
Maintains task lists, metrics, and deadlines, and finalizes audits of completed HR processes using established checklists and internal systems.

High School Diploma or GED
At least 4 years in a human resources function (for HR Assistant III)
Bachelor's degree in a related field (for HR Representative)
At least 2 years in a human resources function (for HR Representative)
Knowledge or skill of personal computer and office equipment
Bilingual in English and Spanish highly preferred.
Experience in Workday.
Experience working in a university setting.
Experience with onboarding employees and/or new hire paperwork.
Experience processing I-9s and/or using E-Verify.
Ability to interpret meetings, read and translate documents, and effectively communicate in both English and Spanish.

Human Resource Assistant III

Key skills